jerami4d Platform Privacy Notice

When you register on jerami4d or use our platform, you provide us with personal information — your email, phone number, identity documents, and payment details. This page describes what we collect, how we keep that data protected, and what rights you have over your information.

We at jerami4d take privacy seriously. We do not sell your data to third parties, and we do not use your information beyond what is necessary to operate our platform, comply with law, and serve you better. Our privacy practices are designed to be straightforward: we tell you what we collect, why we collect it, and who has access to it.

If you have questions about how we handle your data or want to exercise your privacy rights, our support team is available via email and live chat to answer your specific concerns.

What Data We Collect on jerami4d

We collect information in three broad categories. First, registration data: when you sign up for jerami4d, we collect your email address, phone number, full name, and date of birth. Second, identification documents: to comply with anti-money-laundering regulations, we ask you to upload a copy of your national ID or passport, and proof of address (such as a utility bill or bank statement). Third, transaction data: we log every deposit, withdrawal, and wager you make on our platform.

We also collect technical data automatically: your IP address, device type, browser information, and general location (country or region level). This helps us detect fraud, maintain platform security, and understand how users across Jakarta, Surabaya, Bandung, Medan, and Semarang interact with jerami4d.

We do not collect sensitive financial information beyond what is necessary — we never store your full bank account number or credit card details. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, those payment providers handle your payment credentials securely; we receive only confirmation that a transaction succeeded.

How We Use Your Data

We use the data you provide for the following purposes. Account management: we use your email and phone to manage your account, send you password resets, and notify you of important account changes. Identity verification: we use your ID and address proof to comply with know-your-customer (KYC) and anti-money-laundering (AML) regulations required by law. Transaction processing: we log your deposits and withdrawals to maintain your account balance and detect fraudulent activity.

We also use your data to run our platform: we analyse betting patterns to maintain game fairness, monitor for collusion or market manipulation, and update our systems. We may send you promotional emails about new games, upcoming tournaments (Liga 1, Piala Indonesia, Piala AFF events), or seasonal offers around holidays like Idul Fitri and Idul Adha — but you can unsubscribe from marketing emails at any time through your account settings.

Registration Data

Used to set up your account, contact you, and verify your identity for KYC compliance.

Identity Documents

Retained securely for regulatory compliance and used only to verify you are the account owner.

Transaction History

Logged to maintain your account balance, calculate cashback eligibility, and detect fraud.

Technical Data

Analysed to identify security threats, maintain platform stability, and improve user experience.

How Long We Keep Your Data

We retain your data only as long as necessary. While your account is active on jerami4d, we keep your registration information, transaction history, and identity documents. If you close your account, we retain your data for a period set by applicable law — typically several years — to comply with regulatory and tax requirements.

We keep your data secure and do not share it with third parties unless required by law or to process your transactions.

Third Parties and Data Processors

We work with trusted third parties to run jerami4d. Payment processors (such as the providers of mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment payment rails) receive your payment information to complete deposits and withdrawals. We do not share your betting history or account balance with these processors — only transaction confirmation data.

We also use analytics providers to understand how the platform is used, and hosting providers to keep our servers running securely. Our servers may be located outside your jurisdiction, which means your data may be processed in other countries. We choose providers that commit to strong data protection standards comparable to your region's expectations.

Cookies and Tracking

We use cookies (small files stored on your device) to remember your login status, save your preferences, and analyse how you use jerami4d. Cookies help us deliver a smoother experience — for example, keeping you logged in so you do not have to re-enter your credentials on each visit. You can disable cookies in your browser settings, but doing so may limit some platform features.

Your Rights and Data Access

You have rights over your personal data on jerami4d. You can request a copy of all data we hold about you — we will provide this in a machine-readable format within standard processing windows. You can request corrections if your information is inaccurate. You can ask us to delete your data, subject to regulatory obligations (we may need to retain certain records for tax or legal reasons).

To exercise these rights, contact our support team via email with your request and account details. We will verify your identity and respond within a reasonable timeframe. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Contact jerami4d

If you have questions about our privacy practices, want to know how specific data is used, or wish to exercise your privacy rights, reach out to our support team. We are available via live chat (during most business hours), email, or phone. Our team can explain how your data is handled and help you understand your options.

This privacy notice may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes via email. Your continued use of jerami4d after such changes means you accept the updated privacy notice.